YMM is dedicated to enhancing accessibility for all travellers, offering a range of services to ensure a comfortable experience.
Air Canada has recently introduced new Staxi Transport Chairs to assist those with mobility challenges, making air travel more inclusive. For convenient drop-off, accessible parking is available at the inner curb lane on Departures, Level 2. If you need curbside assistance, our 24/7 Operations Center can be reached at 780-793-8970 or via email at accessibility.request@flyymm.com. A representative will meet you to provide wheelchair and mobility assistance from curb check-in to Arrivals.
In addition, we proudly support the Hidden Disabilities Sunflower Program, which allows individuals with hidden disabilities to wear a visible token (a sunflower ribbon, wristband, or lanyard) to indicate their need for additional assistance. Sunflower items are available at no cost at the Information Centre on Arrivals, Level 1.
At YMM, we strive to make travel accessible and enjoyable for everyone, recognizing that one in six people globally lives with a disability, many of whom have non-visible conditions. Explore more about the various accessibility options we offer to enhance your travel experience online.
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